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All Topics
How Instacart Works
What we do, areas and stores we serve, communicating with us
Instacart+
Perks, pricing, and managing your membership
Instacart Gift Cards
Buying, activating, and paying with Instacart Gift Cards
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Fees and Pricing
Item pricing, referrals, taxes and fees
Profile and Account Settings
Personal settings, notifications, login issues
Terms of Promos & Credits
Terms and conditions for offers, promotions, credits, and discounts
Senior and specialized support line
Contact our senior and specialized support line for help getting started or placing an order.
Daily: 8am - 11pm ET